How Do You Calculate Nps Score

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How to Calculate Net Promoter Score (NPS): Formula

    https://www.hotjar.com/net-promoter-score/how-to-calculate/
    How to calculate NPS in Excel: Add up the promoters - those who scored 9 and 10 Add up the detractors - those with responses 0 to 6 (included) To calculate the percentage, divide the number of promoters …

How to Calculate Net Promoter Score (NPS) in 2023 - Qualtrics

    https://www.qualtrics.com/experience-management/customer/measure-nps/
    Total % of promoters – total % of detractors = net promoter score. This simply means: The total % of people who would recommend your brand …

How to Calculate Net Promoter Score [Formula] - HubSpot

    https://blog.hubspot.com/service/how-to-calculate-nps
    Survey your customers.. NPS is determined by asking customers, "On a …

What is Net Promoter Score (NPS)? How to Calculate

    https://www.hotjar.com/net-promoter-score/
    NPS is calculated by subtracting the percentage of customers who answer the NPS question with a 6 or lower (known as ‘detractors’) from the percentage of …

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