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37Managing Visitor Safety

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Brief Description of Incident/Accident & Description of Consequences/Outcomes:

Recently a 7 year old child was fatally injured by a rock fall at a tourist mine while on a holiday outing with a group of fossickers. Following this tragedy all mines and quarries are urged to review visitor safety and health management.

Operators, site senior executives, supervisors and all persons on site have obligations under the Mining Safety and Health Legislation to protect visitors from the various mine/quarry hazards. Visitors include tourists, company representatives, government officials, and specimen or rock collectors.

Visitors introduce an extra likelihood that hazards will lead to injury at mine/quarry sites because most have little previous mining experience or appreciation of mine/quarry hazards. Visitors are also unlikely to be familiar with the mine's/quarry's risk control measures such as standard procedures. Some visitors may not grasp the English language sufficiently to understand instructions.

All of the factors noted above must be taken into account particularly at mines/quarries where tourists or other visitors are encouraged.

Energy Type(s) Involved:

Rock fall

Root & Contributing Cause(s):

LTA ground conditions

LTA guarding

LTA hazard identification

LTA supervision

Stated or Potential Consequence(s):


Preventative/Recommended/Accepted Steps of Risk Mitigation, Points of Interest:

Some control measures that must be implemented to comply with safety and health legislation include:

  • Visitor induction that includes a description of the mine's/quarry's work practices and essential safety and health information, including the visitor's obligations,
  • A health questionnaire to determine any disability that could affect their safety (examples: asthma, allergies, hearing). Note also that the SSE should require a fitness assessment to be made by the visitor. This general health questionnaire must be retained by the mine or quarry;
  • Close supervision of visitors, particularly children, by sufficient competent staff;
  • Secure fencing or barricading of danger areas;
  • Clear signs to indicate danger areas, preferably incorporating internationally accepted symbols;
  • A system to account for visitors location while on site such as signing in and out or a tag board;
  • Suitable first aid and emergency arrangements;
  • Provision of personal protective equipment such as eye, feet, hearing and head protection.

Some additional control measure that should be considered include:

  • Special arrangements for those with language difficulties;
  • Clearly defined access roads, parking and welcoming areas.

Any area in which mining, collecting quarry rocks or fossicking by visitors is permitted should be regularly assessed using recognised Hazard Identification and Risk Assessment techniques. The high exposure rates of numerous visitors combined with the visitors' likely minimal comprehension of basic mining/quarrying hazards must be included in these reviews.

Residual risk levels must be maintained at a minimum.

EMESRT Risk(s):

No positive isolation

ISOLgate Checklist(s):

Download No positive isolation Checklist.


Queensland Government Department of Employment, Economic Development and Innovation (DEEDI)


Here are the results.


Reference Type:

Safety Bulletin #36

EMESRT Risk(s):

No positive isolation

Mine Type:

Surface Mine


Potential & Kinetic - Mechanical > Crush




Australia, Queensland

ISOLgate Checklist(s)

No positive isolation Checklist.

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