Project 4 » 7. Guideline for Establishment of Crisis Management and Disaster Recovery Systems » 7.1. Components of Effective Crisis Management » 7.1.6. Coordinated Calm Response
7.1.6. Coordinated Calm Response
It is imperative that people remain calm in such a situation – though this is not an easy feat. Linked with the training requirement is the need to implement periodic emergency drills. This trains people in what they should be doing, but also conditions them to the events and aids in building confidence and calming the responses in a real situation.