Report: APP CMHS Project 4

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5.5. Stage 4

Stage 4 is characterised by training and competency development systems that identify needs, establish training and education mechanisms, control the quality of delivery and include mechanisms for ensuring competency is still appropriate.

Activities such as risk assessment, accident investigation and checking by monitoring and auditing would be improved by managers and supervisors to more effectively address the priority needs of the organisation.

Monitoring behaviour may now become an established, systematic, accepted activity at the site because the ownership culture includes recognition that monitoring behaviour helps “get the job done” in a more safe and productive manner. If the individual has ownership he or she is committed to the site’s expectations and therefore deviating from the expectations is not deliberate.

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